Books by Dr. Jack Wiley
Learn what 80,000 employees in 27 countries most want from their manager.
Discover the eight attributes any manager can master to boost managerial effectiveness ratings and improve employee productivity and retention. Based on a decade of research by Dr. Jack Wiley, The Employee-Centric Manager is a must-read for anyone who earns a living by managing a team, a division or an entire workforce of people.
The Employee-Centric Manager: 8 Keys to People-Management Effectiveness, First Edition
A Must-Read for every manager in your organization.
Based on a Decade of Research that reveals what 80,000 employees in 27 countries most want from their manager.
Written by Dr. Jack Wiley, award-winning organizational psychologist, researcher, author and leadership consultant.
8 Keys to Managerial Effectiveness: Presents the five behaviors, one skill, and two values every manager can embrace immediately to boost managerial effectiveness ratings and improve employee productivity and retention.
Written for Managers of All Levels: Includes 90 easy-to-apply “do and don’t” tips, 40 best practice recommendations, eight successful manager profiles, and 96 verbatim quotes from employees on their positive and negative experiences with managers.
RESPECT: Delivering Results by Giving Employees What They Really Want, First Edition
RESPECT reveals that managers and organizations who give their employees what they want outperform those who don't — the results are based on more than 25 years of research and a database like no other.
We asked one simple question: "What is the most important thing you want from the organization for which you work?" Organizations that apply our findings have more engaged employees, more satisfied customers and better shareholder returns.
The seven key elements are summarized by the acronym RESPECT: Recognition, Exciting Work, Security, Pay, Education, Conditions and Truth. All types of leaders—from supervisors to the c-suite—can pick and choose proven solutions relevant to their own organizations.
RESPECT meets the demands of the global economy, offering an international perspective with corresponding cultural nuances, critical to helping leaders manage the needs of their workforces.
Strategic Employee Surveys: Evidence-Based Guidelines for Driving Organizational Success, First Edition
Strategic Employee Surveys explains the Strategic Survey Model, and how it can be used to guide the development of employee surveys, ensuring they serve their strategic purpose. The book guides organizations in the most effective survey feedback and action planning processes.
Dr. Jack Wiley explains that survey program purpose, survey content, and survey follow-up processes all should derive from business strategy. He offers specific examples of how to measure safety, ethics, work and life balance, union vulnerability and diversity. He reveals the drivers of employee retention and engagement and how to measure them.
Wiley also outlines a time-tested, seven-step model of survey feedback and action planning, explaining each step and providing real-life client examples.
Readers will learn how to navigate around common potential problems and receive advice on how to set improvement goals.
About The Author
Jack Wiley, Ph.D., is an award-winning organizational psychologist, researcher, and leadership consultant. He is the author of three books, The Employee-Centric Manager: 8 Keys to People-Management Effectiveness (2021), RESPECT: Delivering Results by Giving Employees What They Really Want (2012), and Strategic Employee Surveys: Evidence-Based Guidelines for Driving Organizational Success (2010).
Dr. Wiley is president and CEO of both Employee Centricity LLC and Jack Wiley Consulting, LLC; he also serves as the Chief Scientific Officer at Engage2Excel.