Three Ways to Achieve Business Success

Employee Experience Survey

A great work experience is vital to any organization's success.

Our survey measures current employee engagement levels and the attributes employees most want in an employer. Results are compared to industry norms for better interpretation.

Build a High-Performance Organization

A presentation of results guides leaders to the most important priorities for survey follow-up. A host of feedback tools helps the organization move from data to improvement actions.

The survey links directly to organizational success, offering an employee-centric pathway for goal achievement.

What employees most want

Recognition: A pat on the back, acknowledgement for a job well done, from managers and the organization at large.

Exiting Work: A job that's interesting, challenging and fun.

Security: Confidence that solid work and a well-managed organization lead to job security.

Pay: Fair compensation for a day's work.

Education and Career Growth: Opportunity to develop skills over the course of a productive career.

Conditions: A well-equipped workplace that is physically comfortable and socially inviting.

Truth: Frank, honest and transparent communication from managers and senior leaders.


Upward Feedback Survey

Higher performance ratings for a manager translates in to pay increases and promotional opportunities. Improving is simple — fully develop the employee-centric manager (ECM) attributes.

Employees’ views of a manager's performance are the most valid because they are best informed about how a manager operates.

Research shows how employees rate managers on the ECM attributes determines their overall rating. A manager who rates highly on the attributes, rates highly on overall performance.

The Eight Key Attributes

  • Support and understanding
  • Dignity and respect
  • Clear performance expectations
  • Recognition
  • Reward performance contributions
  • Problem-solving and decision-making
  • Fair and just
  • Honest and trustworthy

Manager Training Program

Managers play a vital role in any organization.

We help managers understand the importance of being an Employee-Centric Manager and how the attributes influence employee motivation, commitment and performance.

The Upward Feedback Report reveals how employees rate their managers on the ECM attributes, compared to national norms.

This creates a roadmap for managers to improve and lift the organization's across-the-board performance. Achieving goals becomes much easier when critical talent is retained.